Frequently Asked Questions
Stay and Play
Q: Do you sell any snacks for the children?
A:We do sometimes have snacks from our local Vegan Bakery , Made From Plants.
We also sell biscuits and ice lollies.
Q: Do I have to stay with my child?
A:Yes, there must always be an adult on the premises accompanying your child at all times.
Q: Do you take card /cheque as payment?
A:No. At the moment we do not have the facilities to accept card or cheques, we are CASH ONLY. There are cash points in Penge , Anerley and the Crystal Palace Triangle.
Q: Where can I leave my child's Buggy/pushchair/pram?
A: We have lots of space in the front of our building. For access purposes, you can bring your buggy through to our garden. Please be aware there is no under cover area, so please bring your rain cover in case of rain. Do not leave buggies under the canopy or blocking entrances , exits or storage. Your belongings are left at your own risk.
Q: Can we access the allotment area?
A: Unfortunately no. That area is locked and for staff only. When possible, a member of staff may bring a rabbit out to greet the children.
Q: Can my child start straight away?
A: Unfortunately, No. Our intake is every SEPTEMBER. We do not have another intake throughout the year. Your little ones name will go onto a waiting list. We will be in contact to offer you a space as soon as one becomes available.
Q: Does my child have to be potty trained?
A: No. We have changing facilities and all our staff are trained and DBS cleared, so are able to help your child with all of their
Q: Do you have a minimum number of days my child needs to attend?
A: Yes. Our minimum is THREE DAYS per week. This enables the child to settle, feel comfortable and really make Diddy Dinos their home. It also enables staff and key persons enough time to build a bond and work with your little one efficiently.
Q: My child has specific dietary requirements, can they still attend?
A:Yes. We treat children as individuals and whatever needs they have, we will work with the parents to make sure they are met.
Q: Do you serve food at Diddy Dinos?
A:We serve the a variety of fruit and vegetables, along with a cracker and a cup of milk or water at snack time or even a smoothie. On occasions we may have special food tasting sessions. Children need to bring a lunch with them if they are staying with us until 2:30pm.